[Resolved]  Livpure — Cheating behaviour in after sale service

Kindly refer trailing email, in Feb 2020, I observed bad taste in water hence registered complaint. Executive visited and advised that membrane and some other filters need to be replaced and he will do the needful within week as at that time he had not the required parts. I did wait about a month but nobody came. Then I again registered complaint on 30/03/2020 for service vide ref no JS[protected]l, but nobody came.i registered complaint through portal on 28/03/2020 and 02/04/2020 via livepure portal and I received confirmation email from livepure with assurance that call will be attended shortly. I also received call that your call will be attented and will resolved with 3-4 days and if could not possible then my call will be attended later when possible. I explained that my AMC validity will expire in last of April, then live pure executive assured me that as I registered complaint within warranty period my issue will be resolved. Since then I am waiting for resolution.i am managing by purchasing water Jug from local supplier . Now i again registered complaint and I got a call from technician that I have to pay the applicable charges as validity of AMC has exhausted. When I registered complaint within valid period then it's company's duty to resolve the issue and fulfill the AMC contract. I purchased Livepure RO with a feeling of faith and with same reason I renewed my AMC but now I am feeling cheated. By this type of behaviour how can you tell your so call valued customer to extend warranty and to purchase new product. I am getting livpure email that sorry for inconvenience, we assure to resolve issue at earliest but nothing is happening.
My registered no is [protected], email bidhan.[protected]@gmail.com