Respected Sir/Madam,
I am writing to file a formal complaint against Livpure Rental Services for failing to provide the service I subscribed to and requesting immediate cancellation and a full refund.
Key Reasons for Complaint:
Defective Product/Service: The RO purifier installed in January 2025 has been non-functional for the past one week, and despite multiple complaints (starting from 30th January 2025), no action has been taken.
Failed Commitments: I was promised the issue would be resolved by 1st February 2025, but no action was taken. Upon requesting cancellation on 3rd February, I was again assured of resolution, but no technician visited.
Breach of Agreement: As the company has failed to provide the promised service, I am entitled to a refund, including any cancellation charges, under the Consumer Protection Act, 2019.
Company's Policy Conflict: Despite the 3-month lock-in period, the company is not delivering the service as agreed, and I am entitled to a refund due to defective service.
Given these reasons, I request immediate cancellation of my subscription and a full refund. If not addressed promptly, I will be forced to seek legal recourse.
Thank you for your immediate attention
Was this information helpful? | 
Post your Comment