Livpure — Defect product delivered and money not refunded

Vaishali Dua

Jun 8, 2021

Address:

Plot No. 221, Udyog Vihar, Phase-I Gurgaon Gurgaon District Haryana India - 122016

Hello I ordered from Livpure on 7th April 2021under the order id LSHPY18812. For a cervical pillow but when I received the product on 11th April2021 the product was damaged so I raised the return complain and the return of the product got picked up on 16th April 2021 by there Delhivery courier partner.Despite of many mails and WhatsApp follow up till date I have not received my money and they are also not even replying to my mails and WhatsApp msgs.I wanted to inform you regarding them plz tell them to return my money ASAP.Thankyou

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LivPure customer support has been notified about the posted complaint.

Jun 14, 2021

Updated by Vaishali Dua No reply from livpure even after sending them several mails. It has been more than 2 months and despite of several follow ups my money is not yet being refunded and they don’t even reply to customers mails.Plz be careful while shopping with them.