[Resolved]  Livpure — defective livpure ro system

Address:

Allahabad, Uttar Pradesh, 211011

Hi team,

I have purchased a liv pure ro system from allahabad (Hometown) in feb'17 for my parents - whose age have crossed 70. Its a costly ro system worth more than 14 k.

From the very beginning - the ro system had problems (Leakage, not at all working) and complaints more attended also.

But for reasons not known to me the functioning remained as it was, which caused lot of frustration and defeated the very purpose of purchasing the ro system.
Since the purchase date - multiple times ro system has malfunctioned (Last two complaints i remember are js[protected], js[protected]) and in this way the ro system didn’t worked during the past summer and again this season.
On every complaint the technicians attending the issue observed new defects.

On every visit one or the other part was repaired but the system never functioned properly. Last service was done in jan'18 - js[protected], but the functioning remained as is. Few days after service it works but again one or the other issue popped up.

Now the ro completely stopped. I fail to understand the technical issue here that how ro system can mulfunction multiple times in a year since its purchase

Following up the officials & calling customer care daily - but no progress have been made till date.

I humbly request you to be kind enough to take remedial action for ro system in view of the foregoing for which i shall be greatly obliged.

Thanks for devoting your precious time.

Regards
Abhinav