[Resolved] Livpure — ho ro uv mineralizer

usaurabh

from Nagram, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh, 226025
Website:	www.livpure.in

The ro was installed yesterday at my home and after two cycles power supply stopped stopped working.. Trying to reach customer care and even after holding the call for more than 1 hour it's not getting connected to any representative. Tried raising complaint using the app and getting g a message saying a request is already raised. Now i don't know what should i do tk get this fixed. This is the worst service i have ever faced. Did a big mistake by choosing livpure.

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Sep 17, 2017

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

LivPure Customer Care's response Dear Saurabh, we apologise for the inconvenience caused. Request you to kindly share your registered contact details or Job Sheet Number on [protected]@livpure.in so that we can get back to you on the same.

Regards,
Team Livpure

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Comments

Ausan Singh

from Eluru, Andhra Pradesh

Livpure water filter purchased a reliance show room at Attapur dt.17/3/17 sr.no.A8GW24D1028744, model touch2000+ .Not working, needs immediate repair. Thanks.

LivPure Customer Care's response, Aug 21, 2017

Verified Support

Dear Ausan, we apologise for the inconvenience caused. Request you to kindly share your registered contact details or Job Sheet Number on wecare@livpure.in so that we can get back to you on the same.

Regards,
Team Livpure