Livpure — livpure service guy is fraud

destinysonu45

from Kargil, Jammu and Kashmir

Address:

Indrapuram, Ghaziabad, Uttar Pradesh, 201014

I purchased livpure ro on 10th oct 2018 and order no. [protected] from paytm. Throughout year no body came for service but just before expiry of warranty, i started getting multiple calls that livpure service guys want to come for ro check up. The service guy came on 15 sep 2019 named sonu kumar[protected] and he made the tds setting out of range intentionally and went off. After that we noticed bad taste of water from same day. We have tds meter at home and when i measure it it was 567 which is 10 times more than recommended limits. They made tds out of range because they will charge me heavy bill after expiry of warranty period. When i report this to livpure cs they didnt reply back. Please dont by livpure ro. They are playing tricks to make money by doing this.

Thanks,
Kishore singh
Indrapuram, ghaziabad

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LivPure customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2019

LivPure Customer Care's response Dear Kishore, we are sorry for the disappointment you've had. Please share your registered contact details and our team shall get in touch with you.

Regards,
Team Livpure

Verified Support

Dec 16, 2019

LivPure Customer Care's response Dear Kishore, to assist you further, we would require your contact number. Request you to share the same with us.

Regards,
Team Livpure

Dec 17, 2019

Updated by destinysonu45 My no is [protected]

Mar 11, 2020

Updated by destinysonu45 I share my contact number three months before but no call from livpure till yet...I dont know why they asked for my contact no.