Livpure — Livpure water purifier amc still not being updated, even though multiple ticket raised to livpure customer service desk.

Address: livpure pvt ltd plot no 221 udyog vihar phase 1 gurgaon 122016

Livpure water purifier AMC still not being updated, even though multiple Ticket raised to livpure customer service desk. Ticket No history :[protected],[protected],[protected],[protected],[protected],[protected] livpure pep pro++ Serial no DAGW44D1002880, Date of purchase 22May 2017 .

As my livpure machin s not working from 30th Nov 2024, while calling several time to livpure customer desk, they told AMC not being updated till date, Paid service they have assigned .my concern is AMC has been taken from my end from your authorized dealer/service expert on 25th Aug 2024, acknowledge receipt also shared for same .still the corrective action/update not been done from Livpure team end.AMC taken from your authorized dealer Super Electronics & Services on 25th Aug 2024,
Multiple fall up taken with livpure customer desk, still issue not being resolved. Ticket No history :[protected],[protected],[protected],[protected],[protected],[protected] livpure pep pro++ Serial no DAGW44D1002880, Date of purchase 22May 2017 .
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I have purchased ACMC for my Livpure glo water filter by paying Rs. 12270 on 12/06/2025 transaction number VT251630297007780000163.

However Livpure did not send any Executive for filter replacement as normally happens.

There is no proper response from Livpure after contacting the Customer Care for multiple times.

Every time when called to customer care it is promised that the ACMC will be activated today. Even the CC Executive told that my concern is escalated to higher authority. But when called next time, the Livpure Executive tells there is no escalation for ACMC.

Due to Poor response from Livpure I have to purchase water by paying extra from the market for daily consumption.

How can Livpure be so insensitive in the health related issues.

If Livpure can not provide service it is requested to return the money paid for purchasing ACMC immediately.

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