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LivPure Complaints & Reviews

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Last updated Jun 18, 2024
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LivPure reviews & complaints page 4

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A
aghosh19
from Silapathar, Assam
Aug 15, 2023
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Fraudulent demand

Address:Udyog Vihar Gurgaon

LivpureSmart not refunded security deposit and demanded payment for my filter....
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A
aghosh19
from Silapathar, Assam
Aug 15, 2023
Aug 31, 2023
This thread was updated on Aug 31, 2023
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Water Filter

Address:Plot No 221, Udyog Vihar Phase 1, Udyog Vihar, Sector 20, Gurugram, Haryana 122016

I have vacated my residence and cancelled the rental water filter 10 days back, but even after multiple calls livpure has not refunded the security deposit amount which they had charged before installing the filter. FILTER NUMBER IS A3NR25D1083415 and customer mobile number [protected]. Whenever i called helpdesk, they denied receiving the deposit amount of Rs 1499 and did not even issue any refund reference number or deposit receipt. Please...
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Ken Terzini
Aug 11, 2023
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Not working at all

Address:6115 Lake Avenue, Wolcott, NY, USA

The ads that had claims that were "miraculous"...had no effect on me...i would like a refund on the unused product......
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A
abdulgazi
Jul 26, 2023
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Livpure legal demand scam

Address:Pune, India
Website:livpure.com

Hi all,

I got services of Livpure in 2021 via Furlenco and cancelled the subscription, and returned the product at the start of 2022, I suddenly got a legal notice in my email almost 1.5 years after I got the initial service that I am defaulting, and I have committed a scam by not paying for services and not returning the product, I scheduled the return and returned everything including the box when I was leaving India, and...
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D
Jul 25, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
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Harassment/legal

I hsve never rented theRO with livepure i have rented with Furlenco and all of the sudden i got a legal notice about this. From last 3 months i hsve been trying to connect with both if the companies to grt the RO fixed but no one is responding. I had to reach here to connect now. My house has been changed since i was living on rented apartment and i live very next to that house. I have paid rent for mire than 2 years but I have no clue what...
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R
Ricardo Dweltz
Jul 20, 2023
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Livpure Air cooler not pumping water

This company is the worst. I purchased 2 units of Chill 35 air cooler in April 2021 and have regretted it ever since. Every year without fail including in 2021 after purchase, the units have been giving problems. But the fun does not end there. They take their own sweet time to respond and attend the complaints. Its only after posting such comments that they really begin to contact you to resolve your complaints. On June 24, 2023 I had registered...
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Address:600062

This issue is not resolved.

For a single complaint, your engineers have visited 5 times to my house .

Still the below issue is not solved.

No one is properly responding to any of my calls.

Everyday and every time they were in meeting.

I am using multiple appliances I have never faced any issues like this and this type of worst customer support and service .
br...
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R
Ravish More
Jul 10, 2023
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A very unprofessional field service

I have a livepure touch 2000+ model this model had some issue last month and the water was not getting filtered, the issue that after draining the water from the tank, the tank was showing full and the water was not getting free flow then I made an official complaint in livepure and from there I got A service agent came to our house and opened the filter and said that the filter is jammed and he change filter and billed 2000 rupees.Later...
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N
nishikant_p
Jul 10, 2023
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Glitz (UV+UF) Water Purifier

Address:Nishikant Patil Globalnet Solutions, 1st floor, plot no.788, Shirawane Market, Near Monica Jewellers,, Sec-1, Nerul, Navi Mumbai, Sec-1, Nerul, Navi M

I have annual maintenance contract valis until 2025, but in spite of many reminders the company or their service agent are not providing support. The UV filter and candle change is due but the company is not responding. We may suffer medical conditions, if the service is not provided immediately as it is two months late already. Call id JS-[protected]....
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L
logababa
from Chennai, Tamil Nadu
Jul 6, 2023
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Water leakage in livpure water purifier and worst customer service

I ordered a livpure linea model from flipkart after the installation on the same day the water started to leak ( overflow ) from water purifier and whole machine was fully wet.. I complained about this to liv pure multiple times .. But no response from customer support. It has 7 days replacement warranty .. But they are not replacing and request was completely ignored.I thought Livpure was a good brand so I ordered this . but I didn't expect...
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S
swapnil96
from Powai, Maharashtra
Jun 29, 2023
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LivPure Water Filter No service even after 10 days

Service Request for Livpure Bolt+Copper RO was assigned on 20 June 2023 and the visit is pending for more than 10 days.

There is no call from Livpure and complete ignorance towards service request.
I have attached the screenshots of the service request.
Even before I complained about Livpure on this platform and every time I had to complain about simple service requests, otherwise it is ignored entirely.br...
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R
rakeshvyaskota
from Bengaluru, Karnataka
Jun 28, 2023
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Annual service contract - No service provided in spite several reminders

Address:204 washleigh manor, rustambagh main road, bangalore

I have annual maintenance contract valis until 2025, but in spite of many reminders the company or their service agent are not providing support. The UV filter and candle change is due but the company is not responding. We may suffer medical conditions, if the service is not provided immediately as it is two months late already....
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A
Ajqy soni
Jun 10, 2023
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Livpure ro bad quality

My liv pure ro is just a week older and service boy told that it is not filtering, he will work on it after approval by company but still no response....
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A
Aman Patlani
from Karnal, Haryana
Jun 8, 2023
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After buying AC the gas is leaked and no one is resolving the issue

No one is picking the call...
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A
Aman Patlani
from Karnal, Haryana
Jun 8, 2023
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After buying AC not getting expected support

Address:H.no-188, Sector-32, Karnal

Hello Team,

We buy 3 AC from Livpure and one of the AC is not working properly. We call the support line and raise a ticket on 31st May. One engineer come to our house and informed that the AC is having low gas and he informed that he will come tomorrow and fill the gas and now its been 8 days but no one come and no one is picking the call. We call the support and they gave the Area Service Incharge Mr Vishal contact detail...
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Krithika Sridharan
from Hyderabad, Andhra Pradesh
May 26, 2023
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LIV -Pep-Pro-Star RO system

We purchased a RO system last year, which started giving problems from just 2 months of purchase. We just continued to use it as it was quite an investment for us. As soon as one year was over, the people called us morning and night to purchase AMC, which is quite expensive. Now I’ve lodged complaint on May 11th. The problem is still not solved even though the technician has identified that the problem is with the RO membrane, they are...
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R
Ricardo Dweltz
May 23, 2023
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Air cooler not pumping water

Address:Building No. 6 , Mazgaon Railway Colony Mazgaon

I have 2 air coolers of Livpure Chill 35. The cooler is not pumping water, as a result only hot air is emitting. Please send your technician Vishal to attend as soon as possible. He has my contact number since he had attended my complaint last year as well....
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A
AswinAravind
from Bengaluru, Karnataka
May 21, 2023
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Lack of response from technician

Address:Plot No-221, Udyog Vihar, Phase-1, Gurugram, Haryana 122016, India

After registering a complaint for my water purifier (water was not coming), the customer care rep told me that technician would come at 2 pm (20th May). Since I didn't see him till 2pm, I called technician directly. Then he told he would come at 4:30pm. Even after 5 pm, since I didn't see him, I tried calling again. But he wasn't picking the call. Now it has been over a day and he is still not picking up the call at all. Yesterday he made...
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Address:WZ- 106/101, Rajouri Garden Extension, New Delhi 110027 , India CIN: U41000DL2011PTC219758
Website:livpure.com/pages/contact-us

Team,
I have raised a request to the service team to service my Livpure platina on May 02 2023. Service team still so far not been able to service my device.

I have followed many times but of no use. Customer service team closed the ticket raised by me with out any resolution and I ended up in creating another issue on May 16.

There is no escalation metrics who can really understand the customer pain....
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A
AnkitG1985
from Bengaluru, Karnataka
May 16, 2023
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Invoice Not provided for AMC

I purchased a Livpure Bolt + RO and the service guy who came to install offered a 2 year AMC which I purchased with cash payment. The Service Person said you will receive the invoice as soon as he reaches his office. But its been 10 days and I am continuously following up with ASI, Anup, in Bangalore but he is not taking my calls nor replying to messages. This is illegal not to issue receipt or invoice against a service purchased from a established...
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