Livpure — Mechine not working and refund issue

🚨 SERIOUS COMPLAINT & WARNING – BEWARE OF LIVPURE RO RENTAL SERVICE 🚨

I am extremely disappointed and frustrated with Livpure’s RO rental service. My experience has been a complete nightmare, and I am sharing this complaint to warn other customers.

Based on my personal experience, the entire service feels like a SCAM, FRAUD, CHEATING, AND A MONEY-MAKING TRAP for customers who trust the company and pay their money expecting a properly functioning RO machine and reliable service.

I installed a Livpure RO rental machine, but within just one month, the machine stopped working. Despite this, I trusted the company and paid the second-month recharge amount. Unfortunately, the machine stopped working again.

I immediately raised complaints and repeatedly contacted customer support. I made multiple complaints, follow-ups, and requests for a proper resolution, but my issue was not satisfactorily resolved.

As a result, I have suffered a financial loss, including:

❌ Recharge amount lost
❌ Security deposit lost
❌ RO machine not functioning
❌ Service not provided as promised
❌ Repeated complaints without satisfactory resolution
❌ Poor customer support
❌ No proper accountability
❌ No satisfactory refund
❌ No satisfactory compensation for the loss and inconvenience
❌ Customer’s time and money wasted

🚨 MY SERIOUS COMPLAINT

I feel CHEATED, MISLED, AND FINANCIALLY EXPLOITED AS A CUSTOMER.

When a customer pays a rental fee, recharge amount, and security deposit, the company has a responsibility to provide a working machine, timely service, proper maintenance, and effective customer support.

In my case, I paid the money, but the machine stopped working and my repeated complaints did not result in a satisfactory solution.

The way this situation has been handled has given me the strong impression of a FRAUDULENT, UNFAIR, AND CUSTOMER-UNFRIENDLY SERVICE. In my opinion, it feels like a SCAM and MONEY-MAKING TRAP, especially when customers continue paying but cannot actually use the service.

⚠️ LIVPURE, I WANT ANSWERS:

Where is my recharge money?
Where is my security deposit?
Why was I charged when the machine was not working?
Why were my repeated complaints not properly resolved?
Why should a customer suffer financially because of service failure?
When will my money be refunded?
Who is responsible for this loss?

I expect immediate resolution, refund of the eligible amounts, and proper compensation for the inconvenience and financial loss caused by this service failure.

⚠️ PUBLIC WARNING TO OTHER CUSTOMERS

PLEASE BE VERY CAREFUL BEFORE CHOOSING LIVPURE RO RENTAL.

Do not simply trust promotional offers. Before paying any security deposit, rental amount, or recharge, carefully check the company’s service record, refund policies, customer complaints, and after-sales support.

I am posting this because I do not want other customers to face the same kind of frustration, financial loss, and harassment that I experienced.

🔥 SCAM? FRAUD? CHEATING CUSTOMERS? MONEY-MAKING TRAP?

These are the words that come to my mind when I look at my experience with Livpure.

MONEY PAID. MACHINE NOT WORKING. COMPLAINTS MADE. PROBLEM NOT RESOLVED. MONEY LOST.

This is completely unacceptable customer service. Livpure needs to take responsibility, address customer complaints seriously, and provide a fair resolution instead of leaving customers to suffer.

🚨 BEWARE. THINK TWICE BEFORE TAKING LIVPURE RO RENTAL.