[Resolved] Livpure — not refunding the money | |||
Hi livpure team, I have taken a liv pure smart connection and paid rs 650 on sep 6th and there was an option to return the product with in a week incase if we dont' like it ( The water taste was so bad with high tds of 430 which is not recommended for drinking, we had a throat infection for all the family members). Starting from the day of installation service was horrible. 1) installation was not done correctly, due to which there was water leakafe after 2 hours after installation and due to which the whole kitchen was filled with water and wide has fallen down and injured her head. 2) i have disconnected it as taste was really bad and after filtration high tds of 430, input tap water was 700. 3) 99% of time no one picks your call or respond to your emails 4) product was disconnected on sep 12th and taken back around sep 16th, till now there is no refund. I have all the details that can produced in court when ever required. Please refund the money of 650/- asap. Was this information helpful? | |||
Jan 17, 2020 Complaint marked as Resolved LivPure customer support has been notified about the posted complaint. Verified Support Dec 13, 2019 LivPure Customer Care's response Dear Srinivasa, we believe that your concern has been addressed. Do let us know if you need any further assistance.Regards, Team Livpure | |||
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