[Resolved]  Livpure — pathetic service livpure service request no. js[protected]

Address:

Pune, Maharashtra, 411027

I bought livpure glo model 12th july thru amazon online and given installation request on 13th july. So service engineer installed water purifier on 14th august. Below are the communication happened with technician and service manager and livpure area manager.

1 service request no. Js[protected] : date[protected]
Installation completed on 14th july, after two hours running the water purifier, there was water leakage happened from inside. Then we called the same technician to check, he checked and told us the adopter is faulty and need to replace.
2 service request no. Js[protected]: date[protected]
As per technician i opened new service request on 15th july and the technician came to my home on 17th july and fixed the adopter. The water purifier started but the display indicator didn’t worked. We started the water purifier without display indicator as suggested by technician then we encountered the leakage problem again. And i am struggling to called service manager and livpure manger last couple days but the problem not fixed yet. It’s already 4 days over and really pathetic service.

I sent email to [protected]@livpure.in and getting call back from livpure head office and told me they will try to fix my issue soon. But its two days over and called number of time to customer care and area manager mr. Chanda, still the issue not fixed yet, even if they don't care about customer.

This really pathetic service provide by livpure. So i am making compliant on consumer complaints forum. I believe my problem will be fixed.