Livpure — Poor customer care

Address:

275B, Railway officers quatres Poonamalle high road, Egmore CHENNAI, TN 600008

Hi, six months back I have installed livpure RO, recent times the taste has changed, for the past one week I was trying to register a complaint but only two days back I have received service message, the assigned technician missed the appointment twice yet to arrive my address, during the process I have noticed the following things

1. Whenever I call customer care the attending person only knows Hindi language even though I asked help in Tamil and English, they said I will receive a call back but I never received any.
2. I made a multiple attempt even for register a complaint
3. Showing interest in new installation and product without warranty but not attending the warranty product

From my personal experience I will never suggest livpure to any of my friends, relatives and employees, please attend customer and treat timely manner, kindly address the issue

Deenadayalan
[protected]
275B, Railway officers quatres
Poonamalle high road, Egmore
CHENNAI, TN
600008