[Resolved] Livpure — RO Installation and bad customer experience

Mohan Addanki

from Hyderabad, Telangana

Address:

Hyderabad

I have purchased RO from Livpure through flipkart on June 26, I was assigned a job card for installation JS-[protected] on June 27. It was promised to install in 5 working days. I have been following with customer care since then and after 12 escalations also on none turned from Livpure. Contact number provided donot answer my calls. Customer care says issue will be resolved but never happened. Now my return period is over too! I went a head to raise escaltion on my own at livpure website and no one turned even after that. Not sure what else should I do expect a call from Livpure company.

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Aug 8, 2021

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2020

LivPure Customer Care's response Dear Mohan, we apologise you had an unhappy experience. We have forwarded your concern to our team and they will get back to you at the earliest.

Regards,
Team Livpure

Verified Support

Aug 14, 2020

LivPure Customer Care's response Dear Mohan, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure