[Resolved] Livpure — Service request - demand for charges for free service
Service Request for Livpure Bolt+Copper RO was assigned on 28 Feb 2023 after 220 days of purchase regarding Free 2 Services in 1 year by Livpure. the visit is pending since 1 march 2023.
I received a phone call on 1 march from a technician, who first demanded charges, after informing him about free service he requested a closure code on the phone call. Since then there is no call, no visit by a technician and the service is pending since 1 march.
After regularly calling the Livpure customer care number, they gave me a service manager named "Deepak" contact number, he is not interested in talking and told me to call back after 2 days. After 2 days the person not attending my call.
I already send multiple emails to customer service, Calling regularly on their customer care number, There is the same reply, no call, no any help.
I have no other option left, I hope https://www.consumercomplaints.in will help to resolve the issue. The technician visit will happen as soon as possible.
Attachment: service request pending since 28 feb 2023
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Mar 8, 2023Complaint marked as Resolved
Livpure customer service was not helpful in solving the issue. but, Complaint Resolved after contacting in consumercomplaints.in Thank you!
LivPure customer support has been notified about the posted complaint.
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