Livpure — Unresolved Livpure Smart RO Service Request Since 21th July

Address: CHENNAI Tamil Nadu

I am extremely disappointed with the poor level of service provided by Livpure Smart RO.

We raised a service request on 21st July regarding the poor taste of water from our RO. Today is 19th August, and despite almost a month having passed, no technician has visited our home to inspect or resolve the issue.

The situation has become even more frustrating due to the lack of proper communication. The technicians are not responding to our calls, while the service centre continues to provide repeated assurances without taking any concrete action. Despite several follow-ups, we are simply asked to wait, with no resolution in sight.

This is completely unacceptable, particularly because the complaint concerns the quality of drinking water.