[Resolved] Livpure — very bad service of livpure person | |||||
Livepure service team (Gwalior) mp, I am very disappointing from your service. I have purchased livpure glo model from amazon. Then i have requested for installation, service guys came to my home (Gwalior), he does not have enough knowledge how to open tap & install ro. He is trying to open my tap to install ro, but he broke down my tap as well as my water line also. Then he went out from my home without connecting my line & install ro. Whole day i am following up with that guys at last he came and not able to connect tap with ro. Me & my family suffered whole day without water because of water line break by service person. At last after 12 hrs my father has taken plumber and repaired my water connection. I just want to say if you make product better, you should also trained service they should be well trained even he does not have appropriate equipment also to open tap. We have unnecessary spend 800 rs for repair my water connection pipe. I want to escalate this issue. Jayant bhargava #[protected] Was this information helpful? | |||||
Dec 4, 2017 Complaint marked as Resolved LivPure customer support has been notified about the posted complaint. Verified Support Oct 24, 2017 LivPure Customer Care's response Dear Jayant, we apologize for the inconvenience caused and thank you for sharing the details with us. We have taken note of your concern and shall get back to you.Regards, Team Livpure Verified Support Nov 01, 2017 LivPure Customer Care's response Dear Jayant, we have refunded the tap charges and thus we believe that your concern has been resolved. Do let us know if you need any more assistance.Regards, Team Livpure. | |||||
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