Livpure — Very disappointing service

I have ordered for gold plan AMC on 21st June 2021. They said I will recieve AMC via Gmail within 48hrs. But it is 24th June 2021 now almost more than 72 hrs I have not received it. I am struggling to call customer care as my call is on hold for more than 1hour as their executives are busy and the call automatically disconnects after 1hour. I have tried wasting 3-4 hrs on that and I had sent a mail regarding this and it also has no response even after 24hrs. I HAVE PAID Rs.4999 FOR WHICH I WAS GETTING INSTANT CALLS FOR PLACING THAT ORDER. NOW AFTER GETTING THE MONEY LIVPURE IS GIVING SUCH A POOR SERVICE . VERY DISAPPOINTED WITH LIVPURE . PLEASE DON'T BUY ANY PRODUCT FROM LIVPURE, MY GENUINE REQUEST TO EVERYONE AFTER THIS INCIDENT.