Livpure — very poor service by company even after having extended warranty

I had raised a Complaint that water is coming very slow from my RO.
Complaint No - JS-[protected]
Raised on - 29th Aug 2024.

I had to follow up multiple times and then technician visited on 6th Sep 2024 and then he said some part needs to be replaced and he has not yet come back.
This is a very poor Service by the Livpure company, i had paid for my extended warranty and this is the service which i am getting from livpure.
Very much disappointed that i have to follow up with multiple call to customer care to get the technician visit my place and get the issue resolved, if this has to be done i could easily get the service done with local technicians and not with Livpure