Lodha Group — Booking amount has not been refunded

Address:

LODHA Excelus Building, Apollo Mills Compound NM Joshi Marg, Mahalaxmi, Mumbai - 400 011

Dear sir/madam
My name is pramod banke bihari rai, i am staying in thane, lokmanya nagar, pada no.4, khushbu apt., room no.405, thane 400606..
My contact number is [protected]/[protected].

I myself and my friend Ruchita Lad has been visited to your upperthane sales office on the date of 16/02/2020, where we met mr.saurav sharma and we explained him that we came here to see this property and he explained us everything and i told him everything about mt transition and all the account details and LOANs..

he After the conversation with saurav, he told me that that we try our best from our side and sort out everything if there will be ANY PROBLEM and bring some documents, signed and took told us that my man will come tomorrow to collect pdc but he never mentioned that they will show us the property site of once we pay the money will be freezed.i asked saurav so mANY TIMEs when you will show us the construction site or if we don't like construction site or anything then can we cancel it and he told me confidently that dont worry we are here to solve your problem and we will do everything to sort out your problem so we relaxed and believed him and we paid 44000 on the spot.
Second day i found out that if i am already having car LOAN then this much amount cannot be passed for home LOAN, saurav sharma told me that the site will be 5 km from majiwada but after searched i found out that this is far away from majiwada and road is also not in good position and the school bus will not visit there anymore.
Second day i told these concerns to mr. saurav sharma and he told me that you should visit here at our sales office and we will decide what we can do.

i have visited there and met mr saurav sharma again and he was just surprised me after told me that once you have booked then the booking amount will not be refunded and he told me that we transfer money here and there if you want and he told me that aapki abhi fat rahi hai to aap dusri jagah bhi kaise book karoge and his ### talking was continue going on and i told me that you told me that you will help me with everything if we need our money back or any other concerns so he told me that was written in agreement, haven't you read?

i told him that i asked you so mANY TIMEs that if in any situation we don't like the site or if it is far away or my vehicle LOAN issue then will it be refunded then he told me that we will do everything to help you with everything and he changed the subject.

after so mANY TIMEs i have called him and reminded him but he hasn't replied to my calls or not even guided me to what should i do about that so i felt like cheated by saurav sharma.and the name became bad of LODHA GROUP.

After that lockdown ha scome and we all stucked and am still waiting for my 44000...this amount is just nut for you but this is so much money for me.

Thanking you,
Pramod Banke Bihari Rai