[Resolved] Lodha Group — Cancelation of booking and refund

[Resolved] Lodha Group — Cancelation of booking and refund

S Srivastavayadav

Lodha Group — Cancellation of Booking and Refund: - 2, 89, 291/- (CRN[protected] We booked flat with Booking Amount of Rs. 289291/- but due to some loan issue we cancelled the property within month on 22nd Sep’21. While we booked on 22nd Aug’20 they started all follow and processing on the very next day and even they followed up on Sat. and Sun. as well but since we opted for cancelation now they are not doing any follow-up and not responding on emails as well. We want our full hard earned money as soon as possible. This is ridiculous for booking they want money very quickly, if we didn’t pay then they will charge penalty so why they don’t have process for cancellation. We need Immediate solution on this. Was this information helpful? No (0) Yes (0)
Dec 22, 2020 Complaint marked as Resolved Lodha team think that we don't know the process. If you want then it will be credited within half an hour also. You people just wanted to stretching the issue. Always adding one or two days while communication that refund will be processed, but nothing happen. No solution receive yet, why it was mark as resolved...it is not solve at all First it was communicated on email that refund would be done on 15th Nov'20 but not done so and also their was no proactive response, when I called on 17th Nov'20 to know the status then got to know that still request is under process and asked a new account details with cancelled cheque which was shared on the same day and then I got a new date which was 23rd Nov'20 over the call but again it is not done. Then again new date Month End but still not done. NOW in today call they are saying it will process in 4 to 5 days then earlier date was commited. Please do the needful at earliest and maintain the value of your own words specially being such a big brand. Expecting a quick response from you and hopefully refund must get credited by today . Lodha Group customer support has been notified about the posted complaint. Dec 02, 2020 Updated by Srivastavayadav No refund receive yet, why it was mark as resolved...it is not solve at all . Please refund today. First it was communicated on email that refund would be done on 15th Nov'20 but not done so and also their was no proactive response, when I called on 17th Nov'20 to know the status then got to know that still request is under process and asked a new account details with cancelled cheque which was shared on the same day and then I got a new date which was 23rd Nov'20 over the call but again it is not done. Then again new date Month End but still not done. NOW in today call they are saying it will process in 4 to 5 days then earlier date was commited. Please do the needful at earliest and maintain the value of your own words specially being such a big brand. Expecting a quick response from you and hopefully refund must get credited by today . Dec 03, 2020 Updated by Srivastavayadav Please reply when I will get the Refund amount of rs.-2, 89, 291-SR number[protected] Dec 03, 2020 Updated by Srivastavayadav Expecting a quick response from you and hopefully refund must get credited by today . Dec 07, 2020 Updated by Srivastavayadav Please reply when I will get the Refund amount of rs.-2, 89, 291-SR number[protected] No one contacted and No Proactive responses Dec 08, 2020 Updated by Srivastavayadav No one contacted as of now, issue not resolved. Please reply when I will get the Refund amount of rs.-2, 89, 291-SR number[protected] Dec 22, 2020 Updated by Srivastavayadav Lodha team think that we don't know the process. If you want then it will be credited within half an hour also. You people just wanted to stretching the issue. Always adding one or two days while communication that refund will be processed, but nothing happen.
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