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[Resolved]  Lodha Group — cancellation and refund as we were given wrong quote

I haven trying to reach customer care and sales guy for the refund and there is no response. I am in desperate need of money. We given different price outsourced sales person and later we got to know that if we directly book flat from lodha sales person prices are less. Such thing is really not acceptable. Its been 120 days already and have not any appropriate solution from the team.
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Complaint marked as Resolved Mar 20, 2020

Complaint Status


[Feb 14, 2020] Lodha Group customer support has been notified about the posted complaint.
Verified Support
Lodha Group Customer Care's response Feb 17, 2020 Hello, we regret the inconvenience caused. Kindly share your contact number and booking details so we can route this to the relevant team and assist you with your concern.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Please note that I had booked a flat at your Upper thane project with following details.
Casa Greenville - E Wing, 4th Floor, Flat No. 05 ( 2 BHK Deck ).
Date of Booking - 27th Aug 2017.
A booking amount paid - 90000Rs ( Credit Card - Transaction Code 826915)

At the time of booking it was informed to me that you must pay an initial booking amount of 90000 Rs immediately & further, you have to pay 20% from your own contribution & rest will get paid through housing loan.
At the time of the booking, I asked your sales executive to please first check my loan eligibility & confirm so that accordingly I can confirm my own contribution & manage.
In reply to this, your sales executive advised me to first book the flat & rest will manage.My loan eligibility is very low & i have stuck.

As per my current financial conditions, I can not arrange funds without the help of 80% loan amount & request you to please return my booking amount 90000 Rs immediately.

Regards
Dishant Jamwal
[protected]

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    Lodha Group
    Customer Care Service
    Customer satisfaction rating
    25%
    Complaints
    358
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    Resolved
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    Lodha Group Phone
    +91 22 2302 4171
    +91 22 2302 4400
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    Lodha Group Address
    Lodha Excelus, N.M. Joshi Marg, Mahalaxmi, Mumbai, Maharashtra, India - 400011
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