Lodha Group — Cancellation of the booking

Address:Thane, Maharashtra, 421204
Website:www.palavasmartcity.co.in

Here with i am putting the conversation which i had with one of the associate of lodha and was promised that will be resolved soon but it has already been more than 4 month, and as my grandfather was deceased and that was the reason for the cancellation of the booking. Please do the need full and herewith i am attaching the mail conversation.

My name is pankaj shukla
The bookinng was on my wife and my name
My wife name is anju tiwari
My contact number [protected]

Shradha shetty
Reply|
Fri 7/8, 2:56 pm
You
Inbox

Evernote
Dear pankaj,

I will forward your mail to my customer care team. Once they revert me will let you know


Regards
Shradha shetty

From: pankaj shukla [mailto:pankaj. [protected]@outlook.com]
Sent: 08 july 2016 14:48
To: shradha. [protected]@lodhagroup.com
Subject: re: 35k payment print screen.

Dear shradha,

As per our previous communication over the phone, i would like to let you know once again that there has been a death in my family because of which i will have to cancel my booking for palava lake shore green. Please i request you to let me know the procedure of cancellation.

I am eagerly looking forward for your reply.

Warm regards,
Pankaj shukla,
[protected]
Was this information helpful?
No (0)
Yes (0)
Lodha Group customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lodha Group
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    555
    Pending
    0
    Resolved
    121
    Lodha Group Phone
    +91 22 2302 4171
    +91 22 2302 4743
    +91 22 2302 4400
    Lodha Group Address
    Lodha Excelus, N.M. Joshi Marg, Mahalaxmi, Mumbai, Maharashtra, India - 400011
    View all Lodha Group contact information