[Resolved]  Lodha Group — Delayed on possession date and not handing over the key of flat

I am a buyer of Lodha builder Trinity flat in Lakeshore Green, Dombivali. Possession date of this flat was Aug 2020 but due to Corona, it got delayed to Mar 2022. During the Corona time, they started on another project named Serenity and completed more than 6 towers of Serenity. Also they started a new project as Lodha Prime but they didn't show any urgency to complete Trinity unit and handover the flats to all buyers as all buyers had paid more than 1cr payment before end of 2019. On every follow-up I got a new date and delayed excuses like "Russia -Ukraine war", "Floods in Assam", "Maharshatra government toppled", "Someone died in the road accident", "Water logged in Mumbai" and so on. As per last communication, it was supposed to be handed over by mid September. Based on that confirmation, I booked my Interior designer and paid the initial money. Did the booking of other home appliances and furniture as well. I had planned to do housewarming puja on Diwali 2022. Based on this plan, I booked flight tickets and train tickets for my distant relatives. Now at the end moment, they are saying they will not be able to handover the flat by this Diwali. Now I am in big trouble where to keep all the new furniture and appliances, what will happen to my booked tickets, what about housewarming puja, etc.

My complaint is -
Why does Lodha everytime extend the dates and if they are not clear when to handover, why is there no proper communication ?
Why are they not showing the exact flat to customers to understand what work is pending?
Why is there no transparency at all?
Will Lodha compensate all losses that I suffered now?
After Diwali, the next auspicious date is in the month of Jan to do housewarming puja. Will Lodha pay my rent till that date?

I don't need any monetary benefit from Lodha. Only I request to handover the key before Diwali of this year at any cost so that I can do all my planned activities as planned.
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Oct 10, 2022
Complaint marked as Resolved 
Thanks to this forum and thanks again to Lodha support team to resolve my issue.
Lodha Group customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2022
Lodha Group Customer Care's response
Dear Ranjan,
Please help us with your contact details for our representative to reach you to address your concerns.

Regards,
Online Support Team.
Oct 10, 2022
Updated by Ranjansmrutim
My case is resolved.
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