Lodha Group — Delayed Possession of flat

Address:

Majiwada , Thane

We were supposed to get possession of flat in Nov 2021 (Code name- Raregem)
We have paid all the amount, which was to be paid once we receive oc.
We were expecting for possession date mail but verbal communication came to us is, we have received soft sanction for OC. Final OC will take some time.
Every time we get the same answer as we haven't received the OC but then why entire amount is taken from us, with many reminder mails and calls.
Not happy with service we are getting.