Lodha Group — door frame coming out after six months of possession due to plaster coming off

Address:

251502

We have been repeatedly complaining on the app provided during the possession. We had initially complained after six months that the door frame in one of the bed room was coming out due to plaster coming off, and again this have happened and now your customer app your staff is saying that any construction complain after one month of possession is not attend by them its the owners responsibility. Can you check the attached photo and tell me whether this is the normal wear and tear complain or genuine construction issue. Also need prompt response else i need to take this forward to grievance cell with thane ministry for housing.

Appreciate your prompt response

Jayesh ved
W7, 1803
Lodha amara
Kolshet, thane