[Resolved] Lodha Group — fake commitments regarding deviation in payments from sales team
I have booked flat in majiwada (Thane) - quality home project in nov 2020.
Their possession date is march 2022 and as per their payment schedule, they are taking 50% amount in 1st 5 months and total 70% payment in 11-12 months and purchaser will get his home after 2.5 years. I cant pay such a big amount in short period so i was not agreed on these terms but during booking sales team assured me that they will help me in to get deviation in payments as and when required.
Deviation for which i have asked and sales team were agreed is as follows:
1. Ba2 and excavation o[censored]nit 302 — due date 14 jan — will pay by 15 march
2. Plinth of both unit (302 & 303) — due date feb approx — will pay in april month (60 days)
3. Rcc work on level 1 of both unit (302 & 303) — due date march approx — will pay in may month (60 days)
Only after that i did registration and paid approx 14 lakh payment but now after i did payment approx 20 lakh total, the customer care team is saying they will give me deviation only till 15 march and i have to pay all payments which will raised till date with 1 condition that they will waive off only 50000 rs. Interest till date not fully.
This is the cheating done by lodha, they assured every time that i will get deviation as per my requirement and now they are not giving. I have all the call recordings where they are committing about deviation.
So requesting you to please help me in this.
Complaint marked as Resolved Mar 14, 2020
[Feb 02, 2020] Lodha Group customer support has been notified about the posted complaint.
Verified SupportLodha Group Customer Care's response Feb 04, 2020 Hello, we regret the inconvenience caused. Kindly share your contact number and booking details so we can route it to the relevant team and assist you with your concern.
Verified SupportLodha Group Customer Care's response Feb 12, 2020 Kindly share your contact number and booking details so we can route it to the relevant team and assist you with your concern.
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