Lodha Group — lodha group not full fill their commitments.

Address:

Thane, Maharashtra

My brother is planning to buy house in thane. Lodhas amara projects a sales person call and invite him. So me, my brother and my friend visit lodhas amara project at there we meet to a lady sales person at there she ask my brother to his details this is fine but she ask to me and my friend for our details and fill the form. This is looks like she is just showing to company as she handle 3 customers seperately. She give us seperate token.. This all ok we don't have problem with this, this is company's weak supervision.
Actual problem is that they were told us that they are providing pickup and drop facility for us as lodha provide to all customers or visitors. Accordingly they arrange a ola for pickup. We reach there and we see flats and we finish all procedures at 7:00 to 7:30 pm at that time they told us to wait. And at 8:30 pm they told us that company's time to drop facility is till 8:00 pm. So that they can't arrange cab. Is this our fault!!? And at that time who committed us, the sales person who invites us not recieves call.
And second thing i noticed that they not treat people equally. I thing this is the reason to deny our request for drop. The lodhas group should take this seriously and track the problem because we are thinking to buy a house at there but above all senario shows lodha group not full fill their commitment we are very disappointed.