Lodha Group — lodha palava cheating with the customer

 
1 Review
 Harish1003 on Aug 17, 2017
Hi,

I booked 2bhk flat in palava city on 28th hume and paid booking amount as well as some other amount, when i reached there sales representative show me two sample flat one is 3bhk and second one is 1.5 bhk. I mentioned i need 2 bhk because 1.5 area is not sufficient for me, so she mentioned that 2 bhk is same as 3 bhk just 1 room is excluding. I asked room length she said master bedroom is 12x10 and 10x10 then i was agree and paid the amount. After 2-3 days i discussed with my friends then i found that this location is not lodha's it's on lease then i called her and arrange one meeting then she said yes it is on lease but very soon lodha will occupy it, i don't know why she didn't mentioned it earlier then i asked her can you show me the built-up flat, she said it's not yet ready but she said there is few flat which is already build and delivered then i went there and saw it and ask to flat owner about flat size then he mentioned that both bedroom is 10x10 then i realized everytime they are making false statement so how i can believe it and side by side i check my financial situation then i realized it won't be a good move at this time. So i called/mailed her on 15th july and asked her to cancelled my flat and refunding process then she said there will be no refund as per policy then i ask her about cancellation policy but till date i didn't receive it even i am agree if you want to deduct some amount then i have no issue but they are not cancelling and refunding my amount and also they are not giving any documents to me.

Please look into this issue.

Thanks,
Harish sharma

Complaint Status


[Aug 17, 2017] Lodha Group customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    5%
    Complaints
    174
    Pending
    0
    Resolved
    8
    phone
    +91 22 2302 4171
    +91 22 2302 4400
    +91 22 2302 4743
    location
    Lodha Excelus, N.M. Joshi Marg, Mahalaxmi, Mumbai, Maharashtra, India - 400011
    Lodha Group - lodha palava cheating with the customer