Lodha Group — Misleading and Miscommunication

Address:

Mumbai City, Maharashtra

Hi, At the time of the booking the sales executive gave a break up which did not mention the schedule or the taxes levied by the builder on every installment. also they had a scheme of 5% payment initially and then pay the rest after a year. The executive did not mention that if it is 5% percent payment to be done then the loan procedure to start the very same day as interest will be levied. We kept insisting on giving the payment schdule but only a break up was given and no payment schdule. also during the booking I had made a clear mention that I need my sister's name to be added and the executive had filled the form and taken the signatures but did not add my sister's name and now we are running helter skelter to get it added as per their process.Only once the lodha online profile was created thats when we received a clear payment process by then we were too confused as they were three people calling at the same time. lodha themselves had recommended SBI but now they are forcing to do it with another bank as the payment takes time. Lodha customer service calls up and only speaks of payment and is not aware of the discussions done on the booking day. Lodha is never clear of the payments done.