Lodha Group — Not refunding after cancellation of flat

Hello,
I have booked a 2 BHK flat at Lodha Crown Kolshet Thane in April 2023. I paid the booking amount of Rs 7.12500/- within a month and applied for the Home loan. The registration is delayed due to loan was yet to be approved from the bank. Unfortunately, lost the job and the business was stopped on 21 August 2023. Seeing the situation, I cancelled the booking of flat and requested for the refund via email on 22 August 2023. Till date I have not received the refund and the management is forcing us to take the voucher which is of no use to us.
Please help 🙏
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Lodha Group customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2024
Lodha Group Customer Care's response
Hello,

We would like to connect with you regarding the concerns you have highlighted. Please share your CRN/Flat details along with your registered contact number for our representative to reach you to address your concerns.

Regards,
Online Support Team.
Feb 15, 2024
Updated by Jitu Thorat
All the details are provided via your customer support email and was also escalated but no progress in the last six months.
Feb 28, 2024
Updated by Jitu Thorat
I haven't received any response to my repeated requests to refund my money back since last six months. CRN 2230920 Crown Kolshet.
Mar 06, 2024
Updated by Jitu Thorat
I haven't received any response from Lodha builders Macrotech developers. Please refund my money back. Requesting you since over last six months.
Mar 12, 2024
Updated by Jitu Thorat
Dear Lodha Group Macrotech Developers. I am yet to receive any response from your end. Please refund our money back as per repeatedly requesting to you since last six and half months.
Complaint comments 

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Please arrange to refund my money back as I am being requesting since last six months.

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