Lodha Group — Pick and drop facility while site reviewing provides lie commitment

Address:

Thane, Maharashtra, 42120

Date :[protected]

Lodha customer care centre executive by name "Santosh", provided me an commitment of a pick and drop facility, from Thane to site location(Dombivali east pallava) and also drop from the same location. Which he later denied which caused an delay for some of my high priority work, who will be responsible for it?. Further he switched off his phone and wasn't responding, later his senior "Shashank" assured some quick services in 10 minutes but again recieved no communication from him either.He further tried to mislead me by stating that the vechiles were down due to some maintainance work but perphaps i saw 2 vechiles up and running fine in the premises.

I[censored] cannot provide a certain service please don't assure for the same as this in turn would cause a bad reputation for a well esteemed group like Lodha.