Lodha Group — pre-booking/booking amount is non refundable.

Shrikant_n

from Delhi, Delhi

Address:

Lodha -Golden Dream, Orchid Cluster, Gate no-4 , Dombivali (E)., 421202

Hi.
It's humble request to lodha group.
Please refund my pre-booking amount 27, 000 which was paid on 21 july 2019.
On 21 july we had a meeting with lodha group sales managers and at lodha palava (Golden dream) project, orchid cluster, gate no-4 dombivali (E).
We wanted to book a flat in lodha palava (Golden dream) project but due an emergency we cound not book the flat and now we want our mony to be refunded in short period so that we can help our family in this bad circumstances.
Since last one week i am having mail conversation with respective sales manager and he is saying you amount is non refundable as per ba1 and ba2.
Is there any policy made by lodha that the whatever amount is paid during booking or pre-booking of flat will not be refunded at any cost.

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Lodha Group customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

Lodha Group Customer Care's response Dear Shrikant
Please help us with your contact number and booking details for our representative to reach you to address your concerns.

Regards,
Online Support Team.

Jul 30, 2019

Updated by Shrikant_n Hi Team.
You can reach me out on
Mobile : [protected]

Transaction Details :
Property/ Flat Applicant. Kiran Naikawadi.
Tranasaction made By : Shrikant Naikawadi.
Transaction Date : 21 july 2019
Transaction Amount : 27, 000 INR
Transaction Made through : Debit card.
Amount Paid to : Palava Dwellers private limited.
Project Name : Lodha(Golden Dream).
Cluster : Orchid.

Regards
Shrikant Naikawadi

Aug 02, 2019

Updated by Shrikant_n Hi Team.
Still i have not received any call or message from Lodha Group executive or any manger, despite providing my contact and booking details.
it's request to Lodha Group, when my money would be refuded.

Regards
Shrikant

Jan 31, 2020