[Resolved]  Lodha Group — Refund of initial token amount

To Lodha Group
I am writing to request a refund of the token amount that I paid for
booking a plot in your project foothills of Matheran Unfortunately, due to
unforeseen circumstances, I have decided to withdraw from the project on[protected]mail sent for withdrawal).

I had paid a token amount of Rs.45, 000 at the time of booking date 24-Jul-2022 with reference number[protected] and I understand that this amount is refundable as per the terms and conditions of the booking agreement.

I have been informed over mail that my amount will refunded in 45 days. It's been already a year over, I have not received my refund. Despite of several reminder on mail no one respond. Request you to expedite the same, as a customer I am helpless and loosing my trust towards Lodha Group.

This is very disappointing for me the day I raised refund request till now I haven't received any notification regarding progress of refund.

Let me know if anything else required from my side and provide ETA for refund.
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Sep 13, 2023
Complaint marked as Resolved 
Lodha Group customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2023
Lodha Group Customer Care's response
Hello Mr. Mahidar.

Kindly note that The House of Abhinandan Lodha and Lodha are two separate entities. For highlighted concern, you can get in touch with the relevant team.

Regards,
Online Support Team.
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