[Resolved]  Lodha Group — Refund of my token amount

To Lodha crown taloja
I am writing to request a refund of the token amount that I paid for
booking a flat in your project Codename Sunrise voilet. Unfortunately, due to
unforeseen circumstances, I am no longer able to proceed with the
purchase and would like to cancel the booking.

I had booked a flat in Tower C of your project on date[protected], which is scheduled to be completed in the next few months. I had paid a token amount of Rs.45, 000 at the time of booking date[protected], and I understand that this amount is refundable as per the terms and conditions of the booking agreement.

I request you to initiate the refund process as soon as possible and
inform me of the necessary steps that need to be taken from my end to
facilitate the process. I would appreciate it if you could provide me
with an approximate timeline for the refund to be processed, as it
would help me plan my finances accordingly.

Please let me know if you require any additional information from my
end to process the refund. I look forward to hearing from you soon and
hope to receive a prompt response.
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Apr 15, 2023
Complaint marked as Resolved 
Lodha Group customer support has been notified about the posted complaint.
Apr 07, 2023
Updated by Manzoorahmed sha8kh
I am writing to follow up on the refund of the token amount for a flat that I cancelled within two days of booking. I had previously contacted your customer care team, who informed me that the refund will be initiated before 25 April 2023, and I would receive an email requesting my account details.
However, until now I have not yet received any email from your side regarding the refund. I would appreciate it if you could provide me with an update on the status of the refund and when I can expect to receive the email requesting my account details.
I understand that refunds can take time to process, but I would appreciate any information that you can provide to help me better understand the timeline and process.

I look forward to hearing from you soon.
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