[Resolved] Lodha Group — refund of token amount from "lodha group"

simran dhingi

Address:

ROOM NO 04, MUNCIPAL COLONY BUILDING NO 14 Vikhroli west Mumbai 400079

Dear team,

I am continuously following up with the sales person for the refund amount of token i:e rs 27000 from 9th july 2020 i have to cancel my booking due to medical emergency as my mom was tested positive and we had need financial so we have cancelled the booking and send mail to cs but cs team declined and said sales was not registered so you have to follow up with sales person but every time i call them he is not reverting on my mails and giving me timeline to call back. During this pandemic situation you understand the need of money as we belong to middle class family and we are already in the debt due to medical expenses. I request you to please assist me for getting the refund.

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Aug 10, 2021

Complaint marked as Resolved

Lodha Group customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2020

Lodha Group Customer Care's response Hello Ms. Dhingi, kindly share your contact number and booking details, so we can route this to the relevant team and assist you with your concern.

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Comments

imPiyush

from Thane, Maharashtra

Simran Dingi, Was your issue resolved? I've the same problem and am sending whatsapp text to the salesperson to confirm on my deals cancellation email and provide an update on refund, but there is no response from Lodha Team or that sales person. Moreover am getting daily email to make the payment.

Best,
PM