Lodha Group — Refund of total INR1,17,000 not received for cancellation of booking in Lodha Amara

Address:Thane Kolshet Road

This is regarding the cancellation of booking of flat W06-18-05 at Lodha Amara for which we made a partial payment of Rs. 54, 000/- on 15th January 2021.

The officers at Lodha group have not ackowledged nor responded to the refund request.

The cancellation of booking was made due to commercial exigencies at our end and will not be able to afford home buying for quite some time. This cancellation was also informed during phone call in the week following the booking.

Accordingly, against this cancellation we seek refund of this partial booking amount of Rs. 54, 000/- from Lodha.

Also, we had previously cancelled our booking of Lodha Amara in 2016 because similar difficulties arose because of instability arisen in job due to downfall in Oil prices worldwide.

We seek a separate refund of Rs. 63, 000/- against our previous 2016 booking.

We are maitaining records for the transactions made and cancellation informed.

Request your cooperation by referring us to suitable authorities dealing with the cancellation and refund procedure into this matter!
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Lodha Group customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2023
Lodha Group Customer Care's response
Hello Schavan4home,

We request you to share your CRN/booking details, registered contact number along with the name of the applicant for us to get this checked right away.

Regards, /
Online Support Team.
Apr 07, 2023
Updated by Schavan4home
The two booking details are attached as required.

Apr 07, 2023
Updated by Schavan4home
While sharing the booking details. One photo was uploaded by mistake. So the relevant details are re-attached.

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Hello Schavan4home,

Thanks for sharing your details and the same has been forwarded to the concerned team.

Regards,
Online Support Team.

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