Lodha Group — Rental Subvention Offer document not provided

Address:

Thane

Ridiculous customer support team. They are not aware about the offers given to the customer. No revert on mails. They don't understand the meaning of ESCALATION...they are busy in their own personal things. Management team is only sitting for selling but no customer satisfaction.

I have booked underconstruction 2 bhk in Casa Greenwood, Thane. At the time of booking I have been promised by closing TL Jignesh Parekh that i will get rental benefit from Lodha til OC of Greenwood. Its been 27days post booking, still i didnt get any documents regarding rental benefit.

I am only doing follow up... First i asked sourcing sales executive, he said to check with customer support team, in return customer support team is telling to check with sourcing sales executive. Such uneducated Lodha employees, they are not aware about their own policies...

I have marked so many mails to Customer support, Sales sourcing executive, Closing TL but no response on my mails...

FALSE PROMISE...NO DOCUMENTATION.