[Resolved] Lodha Group — structural issues in apartment | |||
2 Reviews | |||
Sn Snehil Jain on Oct 20, 2018 Submit a Complaint | |||
My name is snehil jain. I have a flat in genevia a wing 503 casa rio palava city. My apartment bathroom has leekage from upper floor bathroom for which i have reported to builder since the time of possession, complaint number for the same is[protected] and[protected]. These complaint tickets are pending from more than 2 years but the team who works on complaints is not looking into my ticket and saying it is out of warranty period whereas i am reporting this issue since the time i took possession so how can they say that its out of warranty? | |||
Complaint marked as Resolved Nov 12, 2018 Complaint Status[Oct 20, 2018] Lodha Group customer support has been notified about the posted complaint.
Updated by Snehil Jain, Dec 27, 2018 PCMA team worked on the apartment and resolved the issue of water leakage. Mr. Manoj from PCMA helped to get this done and he did timely followups to insure the issue is resolved. Thanks a lot Mr Manoj for your help getting this issue to closure. | |||
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Customer satisfaction rating
5%
Complaints
224
Pending
0
Resolved
12

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Lodha Excelus, N.M. Joshi Marg, Mahalaxmi, Mumbai, Maharashtra, India - 400011