[Resolved] Lodha Group — structural issues in apartment

Snehil Jain

Address:	421204
Website:	www.palava.in

My name is snehil jain. I have a flat in genevia a wing 503 casa rio palava city. My apartment bathroom has leekage from upper floor bathroom for which i have reported to builder since the time of possession, complaint number for the same is[protected] and[protected]. These complaint tickets are pending from more than 2 years but the team who works on complaints is not looking into my ticket and saying it is out of warranty period whereas i am reporting this issue since the time i took possession so how can they say that its out of warranty?

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Nov 12, 2018

Complaint marked as Resolved

Lodha Group customer support has been notified about the posted complaint.

Dec 27, 2018

Updated by Snehil Jain PCMA team worked on the apartment and resolved the issue of water leakage. Mr. Manoj from PCMA helped to get this done and he did timely followups to insure the issue is resolved. Thanks a lot Mr Manoj for your help getting this issue to closure.

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Comments

Ortho Vas

from Erode, Tamil Nadu

Very poor customer service, irresponsible answer and handling with rude. We felt very bad experience while purchase Chrompet Branch. And service center also very worst.