[Resolved] Lodha Group — structural issues in apartment

 
2 Reviews
Kalyan Dombivli, India
 Snehil Jain on Oct 20, 2018
My name is snehil jain. I have a flat in genevia a wing 503 casa rio palava city. My apartment bathroom has leekage from upper floor bathroom for which i have reported to builder since the time of possession, complaint number for the same is[protected] and[protected]. These complaint tickets are pending from more than 2 years but the team who works on complaints is not looking into my ticket and saying it is out of warranty period whereas i am reporting this issue since the time i took possession so how can they say that its out of warranty?
Complaint marked as Resolved Nov 12, 2018

Complaint Status


[Oct 20, 2018] Lodha Group customer support has been notified about the posted complaint.
Updated by Snehil Jain, Dec 27, 2018
PCMA team worked on the apartment and resolved the issue of water leakage. Mr. Manoj from PCMA helped to get this done and he did timely followups to insure the issue is resolved. Thanks a lot Mr Manoj for your help getting this issue to closure.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Very poor customer service, irresponsible answer and handling with rude. We felt very bad experience while purchase Chrompet Branch. And service center also very worst.

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    Customer satisfaction rating
    9%
    Complaints
    255
    Pending
    0
    Resolved
    20
    phone
    +91 22 2302 4171
    +91 22 2302 4400
    +91 22 2302 4743
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    Lodha Excelus, N.M. Joshi Marg, Mahalaxmi, Mumbai, Maharashtra, India - 400011
    Lodha Group - structural issues in apartment