Lodha Group — window and utility details is completely different as shown during sales time and possession

Address:Mumbai City, Maharashtra

During sales time your lodha representative (Yash and hari om mishra) shown us the show flat with french window detail and promises us that same shall be given to us except the area as it was 3 bhk and our's was 2bhk. We believe if this is the design issue than at the time of sales design details should have been shared with them and then only they would have promise us since purchased unit was not ready. So since unit was not ready it means whatever unit and details they shows to customer at the time of sales that will be expected in future. However, as per conversation if nothing can be done, we feel completely cheated and compensation has to be provided to customer

Please note: it's our hard earned money that we spend to purchase properties and we believe that promises and commitments made during sales time should be kept. Also, being human being i can also reply in the same manner your representative "charmi sorap" has talked to me but i believe we are enough educated to talk in a proper way to another person. Let us know if we can come down to proper solution for the queries so that i can start with the formalities of possession.

Unit name - casa clara d-402 palava city phase-2
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