[Resolved] Lot Mobiles — cash back offer
Hyderabad, Andhra Pradesh, India
Rorom06 on Dec 14, 2017
I purchased a mobile from lot mobile, begumpet, hyderabad on aug 12, 2017. Inv no s1/bgpt/2285. There was a banner showing cashback of 5% on hdfc card and since my mobile costed around 48k, i was promised a cash back of rs 2000 within a month. Now it is 4 months and i have not received the cash back. I visited the store a couple of times but they said it would come in the next billing cycle and so on. Now i am trying to contact them but they are dodging the matter.
I have been cheated by lot mobile. I am not even sure if hdfc bank was aware that lot was using their name to fool customers into buying expensive mobiles with the cash back offer. I need the promised cash back asap.
Complaint marked as Resolved Dec 22, 2017
There was an issue with HDFC statement. We have talked to them and resolved it. We have got the promised cash back.
[Dec 14, 2017] LOT Mobiles customer support has been notified about the posted complaint.
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