Lot Mobiles — false promise on credit card emi

Address:

Hyderabad, Andhra Pradesh, 500016

Hello team,
I have purchased vivo v5 device from lot mobile at lal bunglow, ameerpet stores. At the time of purchase, a promoter from vivo company has told me that there will not be any interest rate for the 12 months emi plan. When i went to bill my hdfc credit card, even the cashier didn't explained me about the interest rate. The interest rate was printed on my invoice, but i didn't check my invoice as i was so confident on the promoters words who explained me about the device at the store. However, i see the interest charges on my credit card statement and i went to the stores and spoke to the manager and he said give us sometime so that we can find out what has happened. After two months i visited the store again and when i checked with the manager, he said that the promoter who explained me about the device and also the emi has resigned from the job and we can't do anything now. I hereby request the team akosha to help me return my interest amount which was charged without any explanation. I trust team akosha as you have already helped me earlier. Please do help me now as well. You can reach me at [protected]@gmail.com

Thank you,
Vishal singh