Lot Mobiles — xiaomi mi a1

Address:

Rangareddy, Andhra Pradesh, 500072

Dear lot moblies,
We have purchased two xiaomi mi a1 mobiles from one of your retail outlet. Majestic mall. Jntu road. Xiaomi company announced price was 14999 but in your retail outlet 15499. Even though we bought two mobiles for 1000 rs extra. Other retails stores like sangeetha and mi they r offering damage protection. Buy back offer and physical damage warranty along with accessories like bag, bluetooth and tampered glass but in your lot retail outlet in majestic mall has offered us tampered glass that too on force request and a small bag which is of worst quality. Today we went to retail outlet for tampered glass but the tampered glass was not fully covered on screen and they gave the glass from third party store which is of very cheap and less quality. After requesting them for fully covered glass and good quality one. First they refused to do aftersometime they bought one fully covered tampered glass. Worst services and false promises just looting money from customers while other retails like sangeetha and mi they r offering something better than lot. We can get bluetooth at this price 15499. We have done a blunder mistake by going to lot mobiles.. Here onwards we don't shop with lot mobiles anymore and tell our friends and family better to go for other retails except lot. Worst experience. Thank you.