[Resolved]  L&t Finance — 2 wheeler & personal loan.

Address:Purba Medinipur, West Bengal, 721401

Dear sir,

Harassing for additional charges
I bought a two wheeler in march, 2014 & personal loan april, 2015 after getting loan from Family Credit Limited (Now L&T Finance) with loan number [protected] wheeler) & agreement no.2278801 (personal loan)for which i have cleared all my EMIs for 36 months &24 months with out failing through ECS and EMI is completed march 2017 & april 2017.

End of the loan period one of the executive(Arijit & ph no-[protected])from Family credit called me for EMI and over due charge to be not paid, When i asked for the reason, the executive telling me to pay more 4359 + 1331 rupees.

(During the loan period i have always maintained sufficient funds in my bank account to clear EMI. Never i have missed an EMI)

Now, i got a call from Family Credit Limited(Now L&T Finance) asking me to pay an additional amount of Rs 4559/- &Rs 1331/- to get my NOC.

When i asked for the reason they said that this extra amount is for the cheque bounce charges.

I paid all EMI's on time to time besis, but now they are harrasing us and making us to pay more and behaving like rowdies and goons and taking rudly, so i'm thinking of file a consumer case ion the company.

The funny part about the Family Credit Limited is that they don't even use emails to communicate the issue, because once if they send any email on this issue they can be dragged to court .So they are calling at least once in a day from last 2months(Nearly i received 100 calls) to collect that extra money.

So my final request for all the seekers of loan is please never approach or apply loan in Family Credit Limited (Owned by L&T Finance).

Thanks & Regards,

BIKRAM MAITI

C/O-C.R.MAITI

VILL+P.O-DURMUTH

P.S-MARISHDA

DIST.-PURBA MEDINIPUR

PIN-721401

MOB.-[protected]
Was this information helpful?
No (0)
Yes (0)
Sep 3, 2017
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2017
L&T Finance Customer Care's response
Dear Sir

We acknowledge receipt of your query /grievance and understand that one of our representative has already spoken with you regarding your concern, we hope that you have got the required confirmation from our team.

we sincerely regret the inconvenience caused to you
In case you have any other concern, please feel free to get back to us.

Should you need any further assistance, please feel free to write back to us or call us at our customer care number No[protected] between 9AM to 7PM Monday to Saturday and we would be pleased to assist you.

Assuring you of our best services at all times.

L&T financial Services Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    L&T Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    1064
    Pending
    0
    Resolved
    492
    L&T Finance Address
    L&T Financial Services, N.M. Marg, Ballard Estate, Mumbai, Maharashtra, India - 400001
    View all L&T Finance contact information