[Resolved]  L&t Finance — ecs return charge

Address: 400022

From last 12 months i am paying 2180 emi by cash to the l&t collection guy. I was never told that there will be a ecs return charge of 177 per month. Today when randomly i was check my ac balance, i noticed there is a deduction of 177 rs and they charged that 27 times which is about 5000 rs. I already told them long back that i will pay the emi by cash and do not send any intimation to the bank. This is ridiculous.

[protected]
Bike no: mh01dd3212
Was this information helpful?
No (1)
Yes (4)
Oct 9, 2019
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2019
L&T Finance Customer Care's response
Dear Rahul,

We regret the inconvenience caused. We've shared your concern with our team and they will connect with you soon to address the same.

Regards,
Team L&T Financial Services
Verified Support
Aug 29, 2019
L&T Finance Customer Care's response
Dear Rahul,

We tried calling you but were unable to get through. Request you to share with us your alternate number or a convenient time to connect.

Regards,
L&T Financial Services
Verified Support
Aug 30, 2019
L&T Finance Customer Care's response
Dear Rahul,

We are still awaiting your alternate contact details. Request you to share the same as it will help us to assist you further with your concern.

Regards,
L&T Financial Services
Verified Support
Jan 24, 2020
L&T Finance Customer Care's response
Dear Rahul,

Basis the feedback received from our team we understand that your concern has been addressed. For any further assistance, you can call us at[protected] /[protected].

Regards,
L&T Financial Services
 
3 Comments

Comments

I pay all my bike installement on time, never get off any single date but then also you are taking ECS for Rs. 440 for l&T finance. For what i am paying installement on time.If my problem not solved then finance office see me in court.
My loan A/c :- 4565236

ecs return charge - Comment #3589900 - Image #0
L&T Finance Customer Care's response, Nov 26, 2019
Verified Support
Dear Shanu,

We regret the inconvenience caused. Request you to share your contact number and we'll get in touch with you soon for further assistance.

Regards,
Team L&T Financial Services
L&T Finance Customer Care's response, Jan 29, 2020
Verified Support
Dear Shanu,

We are still awaiting your contact details. Request you to share the same as it will help us to assist you further with your concern.

Regards,
Team L&T Financial Services
L&T Finance Customer Care's response, Jan 30, 2020
Verified Support
Dear Shanu,

As we haven't received your contact details, your concern has been closed on our end. For any further assistance, you may call us at 1800 2000 400/ 1800 4190 200.

Regards,
Team L&T Financial Services
Dear Customer, Total Overdue of Rs. 3004 towards late payment & cheque return charges is still unpaid for L&T finance Loan A/c 3413113. Recovery of overdue charges of Rs. 1499 through ECS will be initiated within the next 48 hours. Kindly maintain sufficient funds in your bank for successful transaction.

today i receive this message .. i like to inform that i don't have any over due .. every month emi amount deduct automatically from my bank account on date 5.. . i have all details emi paid every month ... if this amount debit from my account .. you see me in court
I Satyajeet pramod sartape facing an issue with ECS bounce even though I maintained sufficient funds on time my loan account number is 4055369 my bike number is MH03cz9747.
It's been the fourth time when I maintained sufficient funds in my kalyan jan sahakari bank Ltd account. The September month ecs was bounced when I asked the customer service representative she said the September months EMI was bounced so my question to you guys if you know I am getting bounce charged why u again try and tried to reclaim the EMI amount of 2637rs again on 28th September. I got the debit of 550rs for which bank says they don't charge such a huge amount for ecs bounce and when I called customer support they says we never deduct bounce charges from EMI because of this issues I am defaulting on my payments I am just left with few EMI's can't you guys just cancel my ECS and I will pay the monthly EMI in cash of Google pay which I am more comfortable with I tried checking with bank they says they will not be able to cancel ECS and neither the L & t call center representative. I cleared my September months EMI through GPay on 3rd October and made sure that October months EMI is cleared from account however my ECS again got bounced. Please kindly do something about these since I have all the bank account statement to prove I had sufficient amount of funds maintained in my account at the time of ECS hitting into my account. I need a solution and explanation about it since it's not just twice the same issues has happened in January so ultimately I am ending up paying bounce charges from my EMI and my outstanding balance too. Please call me on [protected] between 9 am to 8pm.

Regards,
Satyajeet pramod sartape.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    L&T Finance
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    1068
    Pending
    0
    Resolved
    492
    L&T Finance Address
    L&T Financial Services, N.M. Marg, Ballard Estate, Mumbai, Maharashtra, India - 400001
    View all L&T Finance contact information