[Resolved] L&t Finance — inclusion of processing fee in the disbursement amount and interest being charged on it

shobhitm82

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400607

My loan account number is H[protected]. My loan was disbursed on your mobile app in December 2017. Since then I am requesting for online loan account details, it has not been provided so far.

Moreover, your operation team has included a loan processing fees of INR 5900 in the total disbursed amount and interest is being levied on it. I have informed the same to customer care, GRO but no action has been taken.

Your GRO team doesn't call back. For each complaint, I have to write on your twitter account. I regret taking a loan from your company. This is how you show profits to everybody by doing fraud activities and charging wrong amount to innocent customer who trusts you.

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Nov 5, 2018

Complaint marked as Resolved

L&T Finance customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2018

L&T Finance Customer Care's response Dear Shobhit,

Thank you for writing in. Please share your contact details and we’ll get in touch with you soon for further assistance.

Regards,
Team L&T Financial Services

Oct 05, 2018

Updated by shobhitm82 My email id is [protected]@gmail.com and my contact number is [protected], you can check all the emails under account number H[protected], which I sent to your GRO and customer service team.