[Resolved] L&t Finance — multiple times emi deduction

Bhagya123

from Bengaluru, Karnataka

Address:

560087

This is Backiavathy Jeyakumar.
My two wheeler loan account No. is 3811207.
August month EMI was not deducted on 5th August since it was Sunday and it was informed us to transfer the amount of Rs.3884 through NEFT (UTR No. AXMB[protected].We did the same on 10th August and also informed to the L&T Finance, Lalbagh - Bangalore.

But on 16 th August again an amount of Rs.3884 got detected automatically from my account.
When we inquired this to the L&T finance, Bangalore there was no any proper response or guidance.

Again on Saturday a l&t finance collection executive called stating that EMI amount is pending for August 2018 and we need to pay. Seems there is no proper communication between staffs in L&T Finance, Bangalore

Now we request you to look in to the issue and return the amount of Rs.3884 to our account which was deducted for second time.

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Sep 23, 2018

Complaint marked as Resolved

L&T Finance customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2018

L&T Finance Customer Care's response Dear Backiavathy,

We're sorry for the experience. Please share your contact number with us and we'll get in touch with you at the earliest to address your concern.

Regards,
Team L&T Financial Services