[Resolved]  L&t Finance — torture and abuse

Address:

Chennai, Tamil Nadu, 600081

Sir i purchase xblade and it's my 5th due and i was late because of office not provided salary on time as i am working in pvt co. As ur collection agent (Cheap local gundas) came i requested to collect amt this month end. He talked rudely and said if not paid this month i seize ur bike. After that one call came from office i didn't attend as i am in office.. Reply came from chat... Like hello fraud pick up the phone i am sk priya from l&t finance.. I said mind ur language.. She said i talk like this with fraud stupid kind of person... I said i have ur record and i compliant to police... And ur office.. For that she said first u pay amt then go any where i don't care.. Even u come to head office in chennai i will be waiting for u mr. Fraud and also some bad words in tamil... My question is are you people giving such training to those agent. Because without any authority no one dare to talk and abuse like this.. See ur staff duty is to collect information and to collect money or take bike back if not pay... And for ur kind information we just driving rented vehicle as we don't have anything at our safe side expect bike.. Document are with you down payment is with you.. Anything happen u seized bike if stolen you claim insurance and if cheque bounce u charge extra money if delay for that you charge extra.. From all corner you are in safety side and not in loss... Think about us... Only vehicle and if not paid at time we have request and for that no value in your office.. Abusing people never know the value of request... They just need to achieve their target given by company.. And last question if i paid my due then what should i say to that lady fraud... Cheap worst staff of l&t finance... I just written to u to know about ur reputation in market because of this kind of staff's and also collection agents... Teach them some manners.. One person taking finance mean his capacity is not much so he asking loan from company like u and other. Accoding to that u people have to behave and act... Our silent is not our weakness... Hope u reply some safe answer to my question... Because u people's stand always safe side...