[Resolved]  L&t Finance — vehicle loan

Address:607308

Dear sir
With reference to agreement no-kgb127134s[protected], loan taken on 10 march 2015. I opted for ecs and necessary documents submitted. But lt failed to active ecs and they collect thru cash. First 4 months no body came to collection and when enquire the contact person he told he left the job and give other contact number. Then i call lt office and ask them to collect the money. Inbetween dues charges are going high. Everymonth i uses to remember the office to collect money to avoid late payment. Last one year they told bill will be given on next month collection. 2 days back i download the statement and i m shock to see all my payments are paid late and dues are high and to the shock one month payment was not accounted still. Immediately i call executive who collect money, once he heard my complaint he didnt attend my phone call. What the pondy branch doing is big fraudulent collecting money and account one month late. Now overdue cargoes grows more than 15k.
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Feb 3, 2018
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2017
L&T Finance Customer Care's response
Dear Vivek,

We've shared your concern with our team. Meanwhile, request you to share your registered contact number and email ID as It'll help our team to address your concern as soon as possible.

Regards,
L&T Financial Services
Verified Support
Dec 28, 2017
L&T Finance Customer Care's response
Dear Vivek,

Basis the feedback received from our team. We understand that your concern has been addressed up to your satisfaction. Do let us know if we may be of any other assistance.

Regards,
L&T Financial Services
Complaint comments 

Comments

Dear sir...
I bring to you notice that my car loan has been completed in 2016 but in
I have bought 20 bonds in 2012 " The Long Term Infrastructure bond 2012A series (Tranche 2) " . Now, It is end of 2017 . There must have been a 5-year buyback form. But, unfortunately I can't find the form anywhere on the L&T website. I need the forms and any helpline numbers immediately. It would be helpful of you to make it as soon as possible.

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