Lufthansa — Refund | |||
I had booked a flight with Lufthansa for Jan 15th 2016, but there were two changes to my flight that would not work with my schedule so I cancelled it. I was informed that the refund would take 6 to 8 weeks which I found to be completely unnecessary. This was around early October; November is about to end and I am yet to receive my refund. This is really inconveniencing me as I cannot use my money which I really require at the moment. Moreover, calling the airline would cost me quite the bit as it would be an international call for me. As a student I really cannot afford to lose such a large sum of money. Was this information helpful? | |||
Lufthansa customer support has been notified about the posted complaint. | |||
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is a clever move by this company so as not to let any records in this info age.
It is very difficult to file for refund if not nearly impossible since anyway they never respond to your concerns or even resolve despite multiple calls to the numbers given or to their partners. No other airline gives such headaches.