Lufthansa — refund for medical waiver

Address:

C-607, Upvan tower, upper Govind Nagar, Malad East, Mumbai, Upper, Mumbai City, Maharashtra, 400097

This is with regards to my flight from bombay- barcelona and madrid- mumbai from 10th to 26th September.

I have had a major uterus surgery just ten days back and the doctor has clearly advised against travel for the next 2-3 months. Our tickets were booked earlier and we were sure of going but this urgency came up and we had to cancel everything and undergo the surgery. I had made bookings for the entire 15 day trip of which many were non refundable, including ryan air flights (who have a no cancellation policy), car jet booking (again non refundable), and a few non cancellable hotel bookings. Once we got to know of the surgery, we immediately wrote to each one of them asking for a medical waiver since the doctor clearly mentioned i wont be able to travel. All the agencies and hotels and airlines refunded the entire amount which was non refundable without even asking for discharge summary, except you- Lufthansa- apparently one of the largest and most renowned airline in the world.

I have been trying to get in touch with the sales team of lufthansa and makemytrip has also tried speaking to them (as per the information given to us) but each time i got a reply saying we wont refund a single penny.

Lufthansa has left us no choice but to file a suit against them for their inhuman policies, constant harrasment of customers, trouble to the patient who recently had a surgery, and a white collared fraud. We will be posting all your replies and inhuman approach to this situation on all the social media platforms while my lawyer works on the harassment suit. I promise to never fly lufthansa again and soon this shall become a trending hashtag on twitter and instagram! so all the best and thanks for this constant harassment! you are one of the worst airlines anyone can ever choose!

i have attached the reports, images of my uterus surgery, and refund given by all other airlines and agencies for your further reference.